Privacy Policy

Effective Date: May 8, 2025

This privacy policy explains how Gainwell Suraksha App ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our mobile application.

Information We Collect

• Personal identification (e.g., name, phone number) provided during incident reporting.
• Incident details including injury/illness types, affected person details, location data (if enabled).
• Device information (e.g., IP address, OS version, crash logs).

How We Use Your Information

We use your data to:

• Record and manage incident reports submitted through the app.
• Communicate with authorized personnel about incident status.
• Improve app functionality and ensure stability.

Data Sharing

We do not sell your data. We may share data with:

• Internal employees responsible for handling incident reports.
• Third-party service providers (e.g., cloud hosting) under strict confidentiality agreements.
• Legal authorities if required by law.

Your GDPR Rights

If you are in the EU, you have rights under GDPR, including:

• Access, rectify, or erase your data.
• Object to or restrict processing of your data.
• Request data portability.

Data Retention

We retain personal data only as long as necessary to fulfill reporting obligations or as required by law.

Security

We implement industry-standard security measures to protect your data from unauthorized access.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this privacy policy. All changes will be posted on this page with the effective date.

Contact Us

GAINWELL COMMOSALES PRIVATE LIMITED
roopsi.kaila@gainwellindia.com
7th Floor, Unit No.705 Godrej Waterside, Tower-II
Plot No.5 in Block DP, Sector-5,
Kolkata, West Bengal 700091
India
+91 98108 06231

If you have questions, contact us at: rajeev.kwatra@gainwellindia.com